Our quality policy
GUIDELINE
The quality policy of Karl Wrede Stahl- und Maschinenbau GmbH serves as a guideline for achieving our corporate goals. It ensures that our products and services meet the requirements and expectations of our customers. The management is aware of its role model function and is committed to consistently aligning its actions with the quality policy. At the same time, every employee is responsible for implementing the quality policy and all quality assurance measures.
QUALITY
We strive for the highest possible quality in our products and services. Each individual is responsible for the quality of their actions. We continuously work to optimize processes, products, and services in order to avoid errors and increase efficiency. Our goal is to provide all products and services without errors.
CUSTOMER FOCUS
We want to develop together in a goal-oriented and efficient manner for the benefit of all. We ensure that all resources necessary to achieve our quality goals, such as personnel, infrastructure, and materials, are available. We encourage creativity and inventiveness in finding intelligent solutions, thereby creating scope for decision-making to continuously improve our products, services, and processes. The degree of implementation determines customer satisfaction and thus the success of our company. We take responsibility for society and are committed to complying with all relevant legal and regulatory requirements as well as industry-specific standards. Compliance is important to us.
EMPLOYEES
Our qualified and motivated employees give us a competitive edge. A willingness to continuously learn and adapt to changing times is a prerequisite for successful collaboration. The basis for successful work is the willingness of all employees to engage in dialogue and communication, as well as the entrepreneurial thinking and actions of each individual. Involving employees in decision-making processes and transferring responsibility promotes motivation and commitment. Karl Wrede Stahl- und Maschinenbau GmbH promotes these processes through personnel development and targeted promotion of young talent, as well as through a culture of continuous improvement and allowing freedom. Health and safety in the workplace are our top priorities.
COMPANY CULTURE
We are a reliable partner for our customers. Our actions are geared towards establishing and maintaining long-term business relationships and are characterized by fairness. With our products and services, we secure decisive competitive advantages for our customers. We strive to continuously optimize customer relationships. Reliability and commitment are key guiding principles in this regard. We promote customer satisfaction by responding quickly and flexibly. Satisfied customers are the most important indicator of a successful quality policy.
SUPPLIERS
Every chain is only as strong as its weakest link. That is why we want to be a reliable and consistent partner not only for our customers, but also for our suppliers. When selecting our suppliers, we place particular emphasis on long-term and fair business relationships that meet our high quality standards. We see our suppliers as partners and maintain open, fair, and informative relationships with them.